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FAQS

What is floor stripping?

The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your bluestone tiles can be resealed.

Are your cleaning products toxic?

Here at Tile Cleaners® we understand the importance of your family's safety, which is why Tile Cleaners® prefer to use non-toxic finishing agents as we not only want to protect your bluestone floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.

Will you help me move my furniture?

Tile Cleaners® technicians can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Tile Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.