SERVICES

Revive your surfaces to their best possible condition with our professional tile and grout restoration service designed to rejuvenate your tiles and grout lines, removing discolouration and restoring them to their optimal state.How it Works: Our process begins with a surface treatment to loosen and break up grime or dirt. We then employ industrial cleaning machines with a rotary scrubbing system and hot, high-pressure water to lift and remove the treated dirt. Our machines have built-in vacuums to extract excess residue, which is then disposed of outside. This method ensures the dirt and grime are completely removed rather than redistributed like with traditional steam mops or vacuums. Our technicians also utilize various cleaning detergents to assist in stain removal. Please note that deep stains may require resurfacing or additional treatments, depending on the type of surface and nature of the stain. Our technicians will assess your surface upon arrival and discuss any concerns.Additional Charges:Wet areas (bathroom, toilet, laundry) are double the rate per m2 as they typically require more attention and time.Excess mould treatment with chlorine: From $5 extra per m2.Efflorescence and rust stains with a light acid wash or alternative treatment (depending on the stone): From $8 extra per m2.Grout haze removal with an acid wash: From $15 extra per m2.Factory wax removal for newly laid tiles: From $8 extra per m2.Carpet/vinyl Residue: From $10 per m2.Additional treatments may incur extra charges per m2. Preparation Instructions: Please ensure all areas for cleaning are prepared before our arrival, and as much furniture as possible is moved. This allows our technicians better access for a more thorough cleaning.Important Information:Drying time is approximately 30 minutes, depending on the type of stone and location.Cleaning will restore your tiles to their best possible condition, but damaged, aged, or heavily stained surfaces may not return to their original state with cleaning alone and could require additional services.Note that cleaning procedures may pose a small risk of loosening or removing grout, particularly with aged, loose, or unstable grout. In such cases, grout repairs or regrouting may be necessary at an additional cost.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

Tile & Stone Cleaning and Sealing ServiceOur professional cleaning and sealing service is designed to restore the appearance of tiled and stone surfaces while providing long-term protection against staining, moisture, and everyday wear.Cleaning ProcessWe begin with a thorough inspection of the surface to identify the type of tile or stone, level of soiling, and any existing issues such as staining, mould, or grout deterioration. Using specialised commercial-grade equipment and stone-safe cleaning solutions, we deep clean the surface to remove built-up dirt, grime, grease, mould, and contaminants from both the tile/stone and grout lines. This process significantly improves appearance and hygiene without damaging the surface.Sealing ProcessOnce the surface is fully cleaned and dried, we apply a high-quality penetrating or surface sealer appropriate for the material. The sealer absorbs into the tile, stone, and grout, creating a protective barrier that helps resist stains, moisture penetration, and mould growth. Sealing also makes ongoing maintenance easier and prolongs the life of the surface.Benefits of Cleaning & SealingRestores the natural look and colour of tiles and stoneProtects against staining and moisture damageReduces mould and grime build-upImproves ease of ongoing cleaning and maintenanceExtends the lifespan of the surfaceSuitable ForPorous Ceramic, Porous Porcelain, and natural stone tilesTravertine, limestone, marble, slate, and sandstoneIndoor and outdoor areas including bathrooms, kitchens, living areas, balconies, patios, and commercial spaces Regular professional cleaning and sealing is recommended to maintain both the appearance and durability of tiled and stone surfaces, particularly in high-traffic or moisture-prone areas.

Are you looking to restore the beauty and protection of your surfaces by removing old or flaky sealers and applying a fresh, durable sealer? At Tile and Grout Pro, we offer an extensive stripping and sealing service that rejuvenates your surfaces and provides long-lasting results. Our experienced technicians are skilled in removing previous sealers, performing a thorough cleaning, and applying a high-quality sealer of your choice.Here's an overview of our Enhanced Surface Stripping and Sealing service:Surface Assessment and Consultation: Our technicians will assess the condition of your surfaces and determine the best approach for stripping and resealing. We'll discuss any specific concerns, such as previous sealers, dirt, mold, or efflorescence, and recommend the most suitable solution for your needs.Stripping Process Overview: Depending on the type of sealant previously used, we offer two stripping methods: water-based and solvent stripping. Water-based stripping is non-toxic and always used before resealing. Solvent stripping, on the other hand, is only necessary in specific cases and involves additional costs and downtime. Our technicians are trained to handle solvent stripping safely and efficiently.Surface Stripping and Restoration Clean: Our technicians will carefully remove the old sealer, ensuring minimal damage to the surface. We perform a professional restoration clean, thoroughly eliminating any remnants of previous sealers, dirt, or contaminants. This prepares the surface for the application of a new sealer.Sealer Types: We offer two types of sealers to suit your specific requirements:Penetrating Sealers: These sealers infiltrate the surface pores without altering texture or slipperiness, providing moisture resistance and stain protection. You can choose between an invisible transparent finish or a low sheen/wet look that slightly enhances the color.Topical Sealers: Suitable for vinyl, linoleum, old slate, and terracotta flooring, these sealers create a film/coating on the surface. They are available in high gloss, satin sheen, or matte finishes and can help hide damage. However, please note that they may trap moisture and increase slipperiness when wet.Sealer Options: We offer a range of high-quality sealers to meet your specific needs:DeepShield Transparent Penetrating Sealer (10-year lifetime) - Standard Option. DeepShield Colour Enhancing Penetrating Sealer (10-year lifetime) - Extra $15 per sqm.DeepShield Gold Transparent Penetrating Sealer (15-year lifetime) - Extra $5 per sqm.Topical Sealer with Gloss/Satin/Matte finish options (3-5 year lifetime) -Extra $5 per sqm Additional Charges:Wet areas (bathroom, toilet, laundry) are double the rate per m2 as they typically require more attention and time.Excess mould treatment with chlorine: From $5 extra per m2.Efflorescence and rust stains with a light acid wash or alternative treatment (depending on the stone): From $8 extra per m2.Grout haze removal with an acid wash: From $15 extra per m2.Factory wax removal for newly laid tiles: From $8 extra per m2.Carpet/vinyl Residue: From $10 per m2.Additional treatments may incur extra charges per m2. Stripping solvent sealers involves extra costs, and the type of sealer chosen can affect the price per square meter. Our technicians will provide transparent pricing based on your specific requirements.Preparation and Instructions: To ensure a smooth process, we kindly request that you clear all areas to be cleaned and move furniture away before our technicians arrive. We will protect skirting boards, doors, and adjacent areas with masking tape for added precaution.Important Information:Sealed surfaces require a minimum of 4 hours to dry before being walked on.Avoid wetting sealed surfaces for 24 hours after sealing, especially for outdoor areas.Our cleaning process may not restore heavily damaged, aged, or heavily stained tiles to their original condition. Additional services may be required to address such issues.Allow the sealer to fully cure before testing or cleaning.Solvent stripping can cause damage to adjacent paint and finishes, requiring subsequent repairs. Expect the property to be vacant for a couple of days due to the time required for the process and the presence of toxic odors. Solvent stripping is only recommended when absolutely necessary.Health and Safety Precautions: When stripping solvent sealers, proper ventilation is crucial, and it is advisable to vacate the property for a couple of days due to the toxic odors produced during the process. Our technicians prioritize your safety and will take all necessary precautions, including wearing appropriate personal protective equipment (PPE). We encourage you to discuss any concerns or specific requirements with our technicians before the commencement of the job.Post-Service Care: After the service is completed, we recommend waiting a minimum of 4 hours before walking on the sealed surfaces. Refrain from wetting the surfaces for 24 hours, especially for outdoor areas. Allow the sealer to fully cure before testing or cleaning. If any adjacent paint or finishes were damaged during the stripping process, we advise arranging for necessary repairs.Choose our Stripping and Sealing service for a thorough and professional restoration of your surfaces. At Tile and Grout Pro, we are committed to delivering exceptional service and ensuring your satisfaction. If you have any questions or require further assistance, please don't hesitate to contact us.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

When a topical sealer has been previously applied to a surface, it sometimes needs to be removed before this surface can be sealed again, especially if the sealer/coating is flaky, or if there is dirt, mould or efflorescence trapped underneath it. After stripping, we will go through a professional surface restoration clean that will restore the floor to its best possible condition.How it WorksDepending on the sealant previously applied to the surface, it may require either water-based stripping or solvent stripping, both of which our technicians have the ability to do. The process, cost and duration differ considerably between them. Generally, there is no need to entirely strip solvent-based sealer that is intact.Stripping Waterbased SealerAlways required before resealing, using a non-toxic water-based stripper.Stripping Solvent SealerOnly required in specific cases. Our technicians are able to strip solvent coatings back using a non-toxic stripper, based on a blend of low odour, low toxicity solvents. After the sealer has been stripped, the surface will be neutralised and cleaned. The stripping products are likely to cause minor damage to paint on skirting boards and adjacent areas, which you will need to get repaired after. e.g. paint can start to peel on the walls/ ceiling and varnish can peel from cabinets etc. It is likely that this process will cause additional expense due to damage caused by the stripping agent, this is why solvent coatings should only be stripped when absolutely necessary. Instead, a cut-back and seal would be recommended, where a lighter stripper is used to strip the flaky and loose parts of the sealer and get the surface ready to be sealed again, without stripping the good coatings of sealer on the surface, saving you the extra cost of stripping solvent and the damage involved.Extra Charges- Stripping solvent sealers can increase the cost of service considerably.- The price per m2 will also be affected by the type of sealer selected for the surface.Instructions- We require that all areas for cleaning are cleared for our arrival and that you have moved away as much of the furniture as possible.- Our technicians will protect all skirting boards and doors and adjacent areas by masking them with tape before starting the job.Important Information- The drying time for cleaning is approximately 30 minutes depending on what type of stone you have and where it is situated. - Cleaning will get your tiles back to their very best possible condition, surfaces that are damaged / aged or heavily stained will not return to the original condition from cleaning alone. These tiles might require additional services.-Stripping products are likely to cause minor damage to paint on skirting boards and adjacent areas, which you will need to get repaired after.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

Are you searching for a reliable and skilled tile installation service that can transform your space with the tiles of your choice? Look no further! At Tile and Grout Pro, we specialize in expert tile installation using customer-supplied tiles to create stunning and long-lasting results. Whether you have already purchased your desired tiles or need assistance in selecting the right ones, our team is here to guide you through the installation process.At Tile and Grout Pro, we understand that each tile project is unique, and we strive to provide a personalized experience tailored to your specific requirements. Our experienced tile installers will work closely with you to ensure the successful implementation of your vision. From bathrooms and kitchens to living areas and commercial spaces, we have the expertise to handle tile installations in various settings.Here's an overview of our customer-supplied tile installation service:Pre-Installation Consultation: Our initial consultation allows us to understand your goals, preferences, and project scope. If you haven't purchased tiles yet, we can provide guidance on suitable options based on your design preferences, functionality, and budget. We'll discuss the tile layout, patterns, and any specific installation requirements.Professional Installation: Once you have chosen your tiles, our skilled team will take care of the installation process. We pride ourselves on our meticulous craftsmanship, ensuring precise tile placement, proper leveling, and secure adhesion. We have the expertise to work with various tile materials, including ceramic, porcelain, natural stone, glass, and more. Our goal is to deliver a flawless and visually appealing result that exceeds your expectations.Surface Preparation: Before installing the tiles, we ensure that the surface is properly prepared to guarantee long-lasting results. This may involve cleaning, levelling, and repairing the substrate, as well as applying any necessary waterproofing or underlay. Our attention to detail in surface preparation ensures the tiles adhere securely and maintain their integrity over time.Grout and Finishing: The selection and application of grout are crucial to the overall appearance and durability of your tiled surface. Our experts will guide you in choosing the appropriate grout color and type to complement your tiles and achieve the desired aesthetic. We pay close attention to grout lines, ensuring consistency and cleanliness throughout the installation. Additionally, we offer professional sealing services to protect the tiles and grout from stains and moisture damage.Timely Completion and Cleanup: We understand the importance of completing the project within a reasonable timeframe. Our team is committed to efficient work practices without compromising on quality. We will strive to complete the installation promptly, minimizing any disruption to your daily routine. Additionally, we take pride in maintaining a clean and organized workspace and will ensure a thorough cleanup once the installation is finished.Choose Tile and Grout Pro for professional customer-supplied tile installation that brings your design ideas to life. Our commitment to excellence, attention to detail, and outstanding customer service ensure a seamless and enjoyable experience from start to finish. Contact us today to schedule a consultation and take the first step towards transforming your space with beautiful tiles. Extra Charges500cm x 500cm tiles or bigger are priced at an additional $20 per replacement depending on the size and density of the tile.Tiles requiring to be cut to size will incur additional charge. $60 per tile. Important InformationOur technicians so not have the correct tools to work with mosaic tiles. Tiles considered to be mosaic would be 5cm x 5cm or smaller. We advise that the newly laid replacements are allowed a minimum of 24 hours to dry fully, during this period we would ask the client to keep the area dry and prevent anyone from walking over the replacements. PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

Assessment and Preparation:Inspect the existing tiles and substrate. Protect surrounding areas. Tile Removal:Pry up old tiles with tooling Remove adhesive residue from the substrate.Substrate Preparation:Repair or replace damaged substrate.Clean the surface thoroughly.Waterproofing (if required):Apply a waterproofing membrane to the substrate.Seal edges and corners.Tile Installation:Plan tile layout and mark reference lines.Apply thin-set mortar to the substrate.Lay tiles with spacers, adjust for alignment, and cut as needed.Grouting:Allow mortar to set (usually 24 hours).Apply grout, press into joints, and wipe off excess.Allow grout to cure.Final Touches:Optionally seal grout.Clean the tile surface.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job.