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SERVICES

     
Cleaning & Sealing
Cleaning & Sealing

Tile & Stone Cleaning and Sealing ServiceOur professional cleaning and sealing service is designed to restore the appearance of tiled and stone surfaces while providing long-term protection against staining, moisture, and everyday wear.Cleaning ProcessWe begin with a thorough inspection of the surface to identify the type of tile or stone, level of soiling, and any existing issues such as staining, mould, or grout deterioration. Using specialised commercial-grade equipment and stone-safe cleaning solutions, we deep clean the surface to remove built-up dirt, grime, grease, mould, and contaminants from both the tile/stone and grout lines. This process significantly improves appearance and hygiene without damaging the surface.Sealing ProcessOnce the surface is fully cleaned and dried, we apply a high-quality penetrating or surface sealer appropriate for the material. The sealer absorbs into the tile, stone, and grout, creating a protective barrier that helps resist stains, moisture penetration, and mould growth. Sealing also makes ongoing maintenance easier and prolongs the life of the surface.Benefits of Cleaning & SealingRestores the natural look and colour of tiles and stoneProtects against staining and moisture damageReduces mould and grime build-upImproves ease of ongoing cleaning and maintenanceExtends the lifespan of the surfaceSuitable ForPorous Ceramic, Porous Porcelain, and natural stone tilesTravertine, limestone, marble, slate, and sandstoneIndoor and outdoor areas including bathrooms, kitchens, living areas, balconies, patios, and commercial spaces Regular professional cleaning and sealing is recommended to maintain both the appearance and durability of tiled and stone surfaces, particularly in high-traffic or moisture-prone areas.

     
Stripping & Sealing
Stripping & Sealing

Are you looking to restore the beauty and protection of your surfaces by removing old or flaky sealers and applying a fresh, durable sealer? At Tile and Grout Pro, we offer an extensive stripping and sealing service that rejuvenates your surfaces and provides long-lasting results. Our experienced technicians are skilled in removing previous sealers, performing a thorough cleaning, and applying a high-quality sealer of your choice.Here's an overview of our Enhanced Surface Stripping and Sealing service:Surface Assessment and Consultation: Our technicians will assess the condition of your surfaces and determine the best approach for stripping and resealing. We'll discuss any specific concerns, such as previous sealers, dirt, mold, or efflorescence, and recommend the most suitable solution for your needs.Stripping Process Overview: Depending on the type of sealant previously used, we offer two stripping methods: water-based and solvent stripping. Water-based stripping is non-toxic and always used before resealing. Solvent stripping, on the other hand, is only necessary in specific cases and involves additional costs and downtime. Our technicians are trained to handle solvent stripping safely and efficiently.Surface Stripping and Restoration Clean: Our technicians will carefully remove the old sealer, ensuring minimal damage to the surface. We perform a professional restoration clean, thoroughly eliminating any remnants of previous sealers, dirt, or contaminants. This prepares the surface for the application of a new sealer.Sealer Types: We offer two types of sealers to suit your specific requirements:Penetrating Sealers: These sealers infiltrate the surface pores without altering texture or slipperiness, providing moisture resistance and stain protection. You can choose between an invisible transparent finish or a low sheen/wet look that slightly enhances the color.Topical Sealers: Suitable for vinyl, linoleum, old slate, and terracotta flooring, these sealers create a film/coating on the surface. They are available in high gloss, satin sheen, or matte finishes and can help hide damage. However, please note that they may trap moisture and increase slipperiness when wet.Sealer Options: We offer a range of high-quality sealers to meet your specific needs:DeepShield Transparent Penetrating Sealer (10-year lifetime) - Standard Option. DeepShield Colour Enhancing Penetrating Sealer (10-year lifetime) - Extra $15 per sqm.DeepShield Gold Transparent Penetrating Sealer (15-year lifetime) - Extra $5 per sqm.Topical Sealer with Gloss/Satin/Matte finish options (3-5 year lifetime) -Extra $5 per sqm Additional Charges:Wet areas (bathroom, toilet, laundry) are double the rate per m2 as they typically require more attention and time.Excess mould treatment with chlorine: From $5 extra per m2.Efflorescence and rust stains with a light acid wash or alternative treatment (depending on the stone): From $8 extra per m2.Grout haze removal with an acid wash: From $15 extra per m2.Factory wax removal for newly laid tiles: From $8 extra per m2.Carpet/vinyl Residue: From $10 per m2.Additional treatments may incur extra charges per m2. Stripping solvent sealers involves extra costs, and the type of sealer chosen can affect the price per square meter. Our technicians will provide transparent pricing based on your specific requirements.Preparation and Instructions: To ensure a smooth process, we kindly request that you clear all areas to be cleaned and move furniture away before our technicians arrive. We will protect skirting boards, doors, and adjacent areas with masking tape for added precaution.Important Information:Sealed surfaces require a minimum of 4 hours to dry before being walked on.Avoid wetting sealed surfaces for 24 hours after sealing, especially for outdoor areas.Our cleaning process may not restore heavily damaged, aged, or heavily stained tiles to their original condition. Additional services may be required to address such issues.Allow the sealer to fully cure before testing or cleaning.Solvent stripping can cause damage to adjacent paint and finishes, requiring subsequent repairs. Expect the property to be vacant for a couple of days due to the time required for the process and the presence of toxic odors. Solvent stripping is only recommended when absolutely necessary.Health and Safety Precautions: When stripping solvent sealers, proper ventilation is crucial, and it is advisable to vacate the property for a couple of days due to the toxic odors produced during the process. Our technicians prioritize your safety and will take all necessary precautions, including wearing appropriate personal protective equipment (PPE). We encourage you to discuss any concerns or specific requirements with our technicians before the commencement of the job.Post-Service Care: After the service is completed, we recommend waiting a minimum of 4 hours before walking on the sealed surfaces. Refrain from wetting the surfaces for 24 hours, especially for outdoor areas. Allow the sealer to fully cure before testing or cleaning. If any adjacent paint or finishes were damaged during the stripping process, we advise arranging for necessary repairs.Choose our Stripping and Sealing service for a thorough and professional restoration of your surfaces. At Tile and Grout Pro, we are committed to delivering exceptional service and ensuring your satisfaction. If you have any questions or require further assistance, please don't hesitate to contact us.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

     
Wood Waxing / Buffing
Wood Waxing / Buffing

Sanding and lacquering wooden floor boards can be expensive and time consuming. With our unique waxing and buffing process we are able to get the very best from your organic surfaces.How it WorksThe use of woollen pads produces a high shine finish without causing any damage or etching to the surface. Using high quality wood wax that is applied to the floor after cleaning, this wax treatment will revitalise the wood, amplify its natural colour and create a renewed shine. We also offer an alternative to wax by sealing your surface with a transparent lacquer, this will create a high gloss finish. This sealant will create a cosmetic aesthetic as the wood will loose its natural texture, creating a smooth, sleek appearance. Extra chargesSealing your wooden surfaces with a wood lacquer is an additional $3 per square metre.InstructionsWe require that all areas for buffing/waxing are cleared for our arrival, and that you have moved away as much of the furniture as possible.Important Information- Sealed surfaces usually need a minimum of 4 hours to be touch dry before being walked on.- Sealed surfaces should not get wet until the sealer has fully cured, this can take up to 24 hours after sealing.- You must wait for the sealer to fully cure before testing the sealer or carrying out any cleaning.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

     
Sealing Grout Lines
Sealing Grout Lines

We offer a specialized grout line sealing service that is tailored for situations where your tiles do not require sealing due to their non-porous nature, but the porous grout lines between them do. Our state-of-the-art sealing technique is designed specifically for grout lines, ensuring long-lasting protection and optimal performance. With our advanced sealing process, you can rest assured that your grout lines will remain durable and resistant to moisture and staining for years to come.How It WorksOur grout line sealing service offers a range of benefits:Simplifies future maintenanceReduces staining and grime buildupEliminates bacteria formationCreates a water-resistant barrier, preventing mold growthMakes grout lines easier to clean due to the moisture barrier provided by the sealantExtends grout lifetime by preventing flaking and crumblingStrengthens grout lines and protects against general wear and tearReduces the likelihood of efflorescence by limiting moisture absorptionProducts UsedDeepShield Gold Penetrating Water-Based Sealer (15-year lifetime)Extra ChargesFor mosaic tiles, the rate per m2 is doubled, as they require additional time and products.InstructionsPlease prepare the area for sealing by clearing the space and moving as much furniture as possible. This allows our technician to achieve better coverage.Important InformationSealed surfaces typically need a minimum of 4 hours to dry before walking on them.Avoid wetting sealed surfaces until the sealer has fully cured, which may take up to 24 hours. Consider this when sealing outdoor areas.Wait for the sealer to fully cure before testing or cleaning.Invest in the care your grout lines deserve and experience the difference in the quality and appearance of your tiled areas. Choose our specialized grout line sealing service to preserve the elegance and structural integrity of your tiled surfaces, ensuring they stay immaculate and easy to maintain for the long term.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

     
Sealing Tiles and Grout
Sealing Tiles and Grout

Protect and preserve your tiles and grout with our sealing service. Our tile and grout sealing service safeguards your surfaces against stains, discoloration, and simplifies maintenance, ensuring lasting beauty and cleanliness. How it Works: Our sealing process creates a water-resistant barrier that reduces the likelihood of mold growth, grime, and efflorescence accumulation, extending the life of your tiles and grout. Types of Sealers: Penetrating Sealers: Our technicians use a penetrating impregnating sealer that permeates the surface pores without altering texture, preserving breathability and slip resistance. This sealer provides an invisible, transparent finish that maintains the natural appearance of your stone and tile. For a subtle color enhancement (not effective on white/yellow surfaces), we offer a low sheen/wet look impregnating sealer. Topical Sealers: Ideal for surfaces like vinyl, linoleum, old slate, and terracotta flooring, topical sealers create a protective film on the surface. Our technicians can apply a high gloss, satin sheen, or matte finish to suit your preferences. Topical sealers are useful for concealing certain types of damage or when old sealer remnants cannot be fully removed. Please note that topical sealers may not be suitable for wet areas due to potential moisture entrapment and increased slipperiness. For natural stone and porous tiles, we recommend our penetrating sealer to preserve appearance, slip resistance, and prevent moisture damage. Sealer Options: DeepShield Transparent Penetrating Sealer (10-year lifetime) DeepShield Colour Enhancing Penetrating Sealer (10-year lifetime) DeepShield Gold Transparent Penetrating Sealer (15-year lifetime) Topical Sealer with Gloss/Satin/Matte finish options (3-5 year lifetime) Additional Charges: Please note that the price per m2 may vary depending on the selected sealer type. Preparation: Ensure all areas are cleared and as much furniture as possible is moved away prior to our arrival. Important Information: Allow a minimum of 4 hours for sealed surfaces to dry before walking on them. Avoid wetting sealed surfaces for up to 24 hours after sealing to ensure proper curing, especially for outdoor areas. Refrain from testing or cleaning the sealed surface until it has fully cured.

     
Sealing Showers Grout Lines
Sealing Showers Grout Lines

Using specialised sealing apparatus we are able to apply a sealant to your grout lines individually to help protect them in the future. How it worksSealing grout lines helps make future maintenance easier. It helps reduce staining, grime build up and eliminate bacteria forming. Creating a water resistant barrier within the grout line helps to prevent mould growth by reducing the amount of moisture that is absorbed into the grout. Sealing your grout lines will also make them easier to clean, whatever moisture that is spilt on the grout surface should wipe off easily because of the moisture barrier created by the sealant applied. Sealing your grout lines can also help to extend the lifetime of the grout preventing it from flaking and crumbling so easily, it does this by creating a moisture barrier that can help protect the grout mix. By sealing your grout lines you are helping to strengthen the grout lines and prevent them from damage through general wear and tear. The chances of efflorescence occurring can also be considerably reduced by sealing your grout lines, by reducing the amount of moisture that can enter the grout it helps to prevent this calcium build up.Products Used- DeepShield Gold Penetrating Water based Sealer (15 year lifetime)Extra ChargesFor mosaic tiles, double the rate per m2 as they require more time & products to complete. Showers are considered a high impact area and therefore have a set price.Instructions We require that all areas for cleaning are prepared for our arrival, we require that you have the as much of the furniture moved as possible. The less furniture on the surface the more coverage our technician will have.Important Information- Sealed surfaces usually need a minimum of 4 hours to be touch dry before being walked on.- Sealed surfaces should not get wet until the sealer has fully cured, this can take up to 24 hours after sealing, this should be taken into consideration when sealing outdoor areas.- You must wait for the sealer to fully cure before testing the sealer or carrying out any cleaning.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job. 

     
Waterproofing Membrane
Waterproofing Membrane

Is your existing waterproofing membrane showing signs of wear and damage? Are you concerned about potential leaks and water damage in your space? At Tile and Grout Pro, we offer professional waterproofing membrane replacement services to safeguard your surfaces and provide long-lasting protection. Our experienced team is well-equipped to handle the removal of the old membrane and the installation of a new, reliable waterproofing system.Here's an overview of our waterproofing membrane replacement service:Assessment and Consultation: Our experts will thoroughly inspect your space to assess the condition of the existing waterproofing membrane. We will identify any areas of concern, such as cracks, deterioration, or improper installation. Based on our assessment, we will provide recommendations and discuss the best course of action for replacing the membrane.Removal of Old Membrane: Our skilled technicians will carefully remove the old waterproofing membrane, ensuring minimal damage to the underlying structure. We use industry-approved methods and tools to effectively strip away the existing membrane while maintaining the integrity of the surface.Surface Preparation: Proper surface preparation is vital for the successful installation of a new waterproofing membrane. We will meticulously clean and prepare the substrate, ensuring it is free from debris, contaminants, and any remaining traces of the old membrane. This step sets the foundation for a secure and durable waterproofing system.Installation of New Membrane: We will expertly install a high-quality waterproofing membrane that is specifically designed for your space and its intended use. Our team is experienced in working with various types of waterproofing membranes, including liquid applied and sheet membranes. We will ensure proper adhesion, coverage, and seam sealing to create a watertight barrier.Quality Assurance and Testing: After the new membrane is installed, we conduct thorough quality checks and tests to verify its effectiveness. This may include water testing and inspections to ensure that the membrane is correctly applied and free from any defects or vulnerabilities.Finishing Touches: Once the waterproofing membrane is in place, we can assist with the necessary finishing touches, such as retiling or applying a protective coating, depending on your specific requirements. Our goal is to provide you with a complete solution that not only offers reliable waterproofing but also enhances the aesthetics and functionality of your space.Choose Tile and Grout Pro for professional waterproofing membrane replacement that ensures the protection and longevity of your surfaces. Our team's expertise, attention to detail, and commitment to quality will deliver outstanding results. Contact us today to schedule a consultation and take the first step towards securing a watertight environment.PhotosPhotos help us provide you with more accurate pricing and allow our technicians to be prepared for the work requested.Quotes provided without photos & accurate descriptions are only rough estimates based on the information available at the time of inquiry. Actual costs may vary depending on the specifics of the job.